This page is designed for all newcomers to RAF Mildenhall, whether you've been here for some time already, just got off the plane, or haven't even arrived yet!
Simply look for the topic you need information on and open the dropdown. For more information on a variety of useful topics please visit Military Installations and use Plan My Move to create your own personal moving checklist.
If you do not have a sponsor, or if there is a topic you do not see here, contact the Airman & Family Readiness Center by email or at 238-3406 or 01638 543406.
“Please use this checklist to help with your move to Team Mildenhall. Ensure you are gained to the base by contacting your sponsor / supervisor / unit CSS upon arrival. Complete newcomer briefings virtually within your first week here through the Airman & Family Readiness Center.”
Unaccompanied First Term Airmen will stay in a dormitory, and arrangements are usually made 14 days before arrival. If your sponsor has yet to arrange a dorm room for you, or you wish to confirm the arrangements, please contact the Unaccompanied Housing Office at DSN 314-238-5736 or commercial (011-44) 1638-545736.
There are very strict rules regarding firearms in the U.K. Any attempt to import firearms in your personal property shipments (hold baggage or household goods) without first obtaining a Firearm or Shotgun Certificate will result in the seizure of the firearms, criminal investigation by U.K. and U.S. law enforcement authorities and potential prosecution under U.K. or U.S. law. The seized items may be confiscated and destroyed. Additionally, shipment of ammunition in personal property shipments arranged by the DoD is prohibited. For more information on this topic click here.
Contact the Gateway Inn by e-mail at firstname.lastname@example.org or phone at DSN 314-238-6001 or commercial (011-44) 1638-546001. Reservations can be made up to a year in advance without a copy of PCS orders.
The Military Personnel Section can be reached at DSN 314-238-2222 or commercial 01638 54 2222. For more information click on link here.
Information about obtaining passports can be found HERE. In addition to the documents required for PCSing to the UK, it is imperative for inbound personnel to obtain a tourist passport prior to arrival in the UK if they expect to travel for leisure purposes. Per the Foreign Clearance Guide for the United Kingdom: Due to limited resources at US Embassies/Consulates and OCONUS military passport application processing locations, DoD personnel and Eligible Family Members planning to perform unofficial (personal) travel during or in conjunction with the official overseas assignments, should obtain a Regular (Tourist) Passport (at their own expense) prior to departure from CONUS.
Contact the RAF Feltwell Vet Clinic by email or phone DSN 226-7097 or 01638 527097. For more information about shipping pets can be found here.
Click here for guidance from Public Health Command Europe on PCSing with pets.
As soon as you receive a copy of your PCS orders, the Post Office can assign you a mailbox. Mailboxes can be arranged through the 100 FSS website.
Information about Household Goods shipments can be found
Information about the Airman & Family Readiness Center can be found
Driving in the United Kingdom is unique from driving on American roads . You will take a driver's exam based on the Highway Code soon after you arrive as part of the Team Mildenhall Newcomer Briefings (arranged through Airman & Family Readiness). To help you stay safe on the roads please read this important information too. Further details about owning and operating a car in the UK can be found here and through this road guide.
Due to COVID-19 restrictions, the Finance Office is unable to accept walk ins at this time. Please call DSN 238-8851 or go through the Comptroller Services Portal: click here. Please in-process with your CSS as soon as you arrive to initiate your Finance In-processing. You will be signed up for an in-person briefing after you are out of quarantine. An email with the date, time, location and what to bring will be sent to your official Air Force email, as well as to your CSS. For Overseas Housing Allowance and Cost Of Living Allowance rates please see Defense Travel.
Information about child care can be found here.
If you are a motorcycle rider, you need to update your duty station information in the MUSTT system, and meet with your unit's Motorcycle Safety Representative to schedule any required training.
The Safety Office can be reached at DSN 314-238-2255, Commercial 01638 54 2255 or at email@example.com.
Information about housing can be found here. For detailed information regarding on or off base housing please read the Newcomers booklet. As soon as possible after arrival please email the housing team for further assistance at: firstname.lastname@example.org .
Information about education in the UK can be found here.