New vehicle processing center for outgoing, incoming privately-owned vehicles

Published April 30, 2014
U.S. Air Forces in Europe - United Kingdom Public Affairs

RAF MILDENHALL, England -- Team Mildenhall members and their dependents planning to ship their personal vehicles out of the U.K. for a permanent change of station will drop them off at a new location in Mildenhall, England, beginning May 1, 2014.

Previously, privately-owned vehicles were shipped in and out of the U.K. via vehicle processing centers in Brandon, Croughton and Menwith Hill. These centers close as of April 30, 2014, with the acquisition of a new contractor.

All POV processing will now be consolidated at one location: Field Road, Mildenhall, Suffolk, IP28 7AL. There will be no break in service for customers requiring POV shipment services for their upcoming PCS.

Personnel should coordinate POV transport through the RAF Mildenhall Traffic Management Office at DSN 238-2201 or commercial at 01638 542201.

Additionally, the website www.PCSmyPOV.com contains information on scheduling an appointment, directions to the vehicle processing center and links to helpful videos on shipping, storing and picking up vehicles. Members may also email customerservice@ialpov.us or call 00800-227-7447.

POVs shipped prior to April 30 will continue to be handled by the original contractor, and may be tracked and ultimately picked up from the existing site network. Customers who shipped their vehicles prior to this should reference www.whereismypov.com.

For more information, contact TMO at DSN 238-2201 or commercial at 01638 542201.