Exchange Deputy Director Focuses on Making Airmen’s Lives Better at RAF Mildenhall

  • Published
  • By Julie Mitchell
  • Staff Reports: 100th Air Refuelling Wing Public Affairs
Raf Mildenhall, England --  Army & Air Force Exchange Service Deputy Director Mike Immler is making it his mission to ensure the Exchange is doing all it can to serve Airmen at Royal Air Force Mildenhall.

“The Exchange is dedicated to making Mildenhall a community, ensuring Airmen and their families have a place to shop and dine that they can be proud of,” Immler said.

To better understand how the Exchange can best meet the needs of the community, Immler toured the BXtra, which includes an Express and food court, during his visit to Mildenhall on July 20. He also met with Col. Robert Hoskins, 100th Air Refueling Wing Mission Support Group Commander, to discuss how the Exchange can best support Airmen and their families.

Mildenhall’s Express is due for an upgrade later this year. The upgrade will include the addition of an island cooler, which will stock good-for-you items for healthy eating on the go such as fresh fruit, salads and fruit cups.

If Airmen can’t find the products they need in the Mildenhall Exchange, they can go to shopmyexchange.com, which has been improved to make shopping and order fulfillment easier, Immler said.

“The Exchange online store is continually being updated to ensure the best brands are just a click away,” Immler said. “Being able to shop the Exchange online for an expanded product assortment is a key part of our efforts to provide a consistent experience on the Internet or on the installation.”

Every time Airmen shop at the Exchange or shopmyexchange.com, they are generating funds to help make life better at Mildenhall.

“For every dollar earned, historically 67 cents comes back to the military community through the Air Force Services dividend,” Immler said. “Last year, sales at the Mildenhall Exchange generated more than $461,000 on behalf of Services programs. Every time shoppers buy from the Exchange, they are improving their community.”

Immler is the first civilian deputy director of the 121-year-old organization, which employs approximately 35,500 associates worldwide. In addition, 35 active-duty service members are assigned to the Exchange.