100th CS customers benefit from faster, better service as CSC becomes one-stop shop
RAF MILDENHALL, England -- Staff Sgt. Christopher Bourand, 100th Communications Squadron customer services technician [personal digital assistants] maintenance, configures a PDA to Department of Defense standards. Sergeant Bourand specializes in fixing PDA problems including e-mail encyption and networking. Customers include all commanders and first sergeants. (U.S. Air Force photo/Karen Abeyasekere)
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