U.S. Air Force Chief Master Sgt. Dustin Hall, 352nd Special Operations Support Squadron chief enlisted manager, poses for a photo Sept. 8, 2016, on RAF Mildenhall, England. In September 2001, Hall was a staff sergeant in the 1st Airborne Communication and Control Squadron, based at Offutt Air Force Base, Neb. He was working as an airborne secure voice operator on an E4-B Advanced Aircraft Command Post aircraft when the news broke of the Sept. 11 attacks in New York. (U.S. Air Force photo by Karen Abeyasekere)