RAF Mildenhall Passenger Terminal

Patriot Express & Space Available Travel



The Patriot Express, also known as the “Rotator” or “Cat B flight”, is a Department of Defense (DoD) contracted commercial charter flight which provides international support to travelers on official duty and their families. The PE also provides Space-Available travel opportunities. The 618th Air Operations Center at Scott AFB, IL., schedules these flights on a recurring basis both to and from AMC commercial airports and military passenger terminals. These flights offer inflight amenities and operate similar to commercial airlines.


Amenities may vary between carriers. Available meals and beverages are comparable to those offered in commercial airline business class. Special meals such as kosher, diabetic, vegetarian, and meals for children may be available when requested 48 hours in advance. Patriot Express flights may show current box office movies and provide headsets free of charge. Some flights offer 34 inches of legroom, compared to 31-32 inches on most commercial airlines.

Required Documentation

Passengers traveling in conjunction with a PCS or official travel must have in their possession a travel order or similar authorization issued by an appropriate authority, and an official identification card issued by a DoD Component, federal, State, or local government authority. In addition, passengers may be required to carry passports, visas, and immunization records etc. when applicable.

Responsibility to obtain required documentation lies solely with you, the traveler. Additional information can be found by accessing https://www.fcg.pentagon.mil/.

Checking In

Passenger check-in opens 6 hours prior to departure at AMC commercial airport locations. If passengers do not elect to check-in early, the required show time is no later than 2 hours and 20 minutes prior to departure at BWI Airport, and 3 hours and 20 minutes prior to departure at SEA-TAC Airport. If you are departing from a military installation, please check with the passenger terminal personnel for specific check-in times. These times are designed to ensure on-time departures.






RAF Mildenhall Passenger Terminal,
Bury St. Edmunds,
Suffolk, IP28 8NF

24 Hour Flight Recording
 44-1638-54-2248 Option 3
DSN: (314) 238-2248 Option 3

Service Counter
44-1638-54-2248 Option 2
DSN: (314) 238-2248 Option 2
Fax: 44-1638-54-7426

Hours of operation: 6 a.m. to 6 p.m. daily

Baggage Allowance

Each passenger is authorized two pieces of checked baggage not to exceed 70 pounds and 62 linear inches (sum of length + width + height) each. Bags heavier than 70 pounds or larger than 62 linear inches will be counted as two pieces and an excess baggage fee may apply. Excess baggage rates vary but will not exceed $125 per piece.

Baggage Exceeding 80 Linear Inches and/or 100 pounds WILL NOT be Accepted. Excess Baggage is Not Authorized for Space-Available Passengers.

Carry-on Baggage
Carry-ons must fit under the seat in front of you or in an overhead bin. Approximate dimensions are 9” x 14” x 22” for a total of 45 linear inches.

Prohibited Items
AMC flights adhere to TSA baggage screening guidelines. A full list of prohibited items can be found on the TSA site: https://www.tsa.gov/travel/securityscreening/whatcanibring/all


*Pet Travel is only available for members on orders. Pet Travel is unauthorized for Space-A Travel.*

More information in the AMC Pet Brochure

Initiating Pet Travel

Pet space is very limited on AMC PE flights due to pressurized cargo hold limits and is booked on a first come, first serve basis. Spaces are available for booking 90 days prior to departure and must be reserved through your local transportation office (PCS orders are not required to make travel reservation). Passengers may request up to two (2) pet reservations per family. Pet transportation is at owner’s expense. Pets must be accompanied by their owner. Note – Pet movement aboard DoD organic aircraft is authorized for PCS moves only when such aircraft provide the only service to a location.

Kennel & Carrier Requirements

Your pet’s health and well being is our utmost concern. In accordance with FAA & AMC pet travel policy, in‐cabin pet kennels/carriers are treated like carry‐on baggage and will be stowed under the passenger seat and pets must remain in the container for the duration of the flight. You are responsible for providing an authorized kennel/carrier and ensuring your pet is transported in accordance with U.S. Department of Agriculture guidelines. In‐cabin kennel/carrier size must not exceed 20” L x 16” W x 8.5” H to ensure it will fit under the seat in front of you. Kennels/carriers must be large enough for your pet to stand‐up, turn around, and lie down with normal posture and body movement. Pets will not be accepted in containers that are too small. Kennels must provide adequate ventilation on at least three sides. Soft‐sided carriers should be constructed of leak‐proof/water repellent padded nylon with mesh ventilation on at least two sides.

For more information, refer to the AMC Pet Travel Brochure linked below.

Pet Immigration

All pets, including service animals are subject to country quarantine procedures. Contact your local transportation office for specific immigration requirements to include pet quarantine and detention. Additional information is available in the “OCONUS Country Instructions” link located on the following website: https://move.mil/sme under the “Pets/Quarantine” section your destination country. When it is necessary
to detain an animal, pending a determination of admissibility, the traveler will provide detention facilities that are satisfactory to the quarantine officer. The passenger will bear the expense of such detention, including necessary examinations, vaccinations, and other expenses.

Travel Risks

All pets are susceptible to the risk of heat stroke, respiratory problems, hypoxia, and the possibility of death during travel. Pets traveling in larger
kennels must be loaded in the pressurized, temperature controlled cargo hold, which limits the number of pets on each aircraft to 4 to 10
depending on the type of aircraft and kennel sizes. The risk is increased for snub or pug nosed pets. For health and safety concerns, we recommend
pet owners discuss their pet’s susceptibility to these or other complications with a veterinarian prior to air transport and ensure pet kennels
have adequate ventilation.


Welcome to RAF Mildenhall, the Gateway to the United Kingdom! The men and women of the 727th Air Mobility Squadron want to ensure your Air Mobility Command (AMC) experience is a favorable one. Our passenger service representatives are available to help if you have questions or problems during your travel. We take pride in offering exceptional customer service to all of our visitors. Please make any suggestions or comments on the Passenger Terminal Survey form found in the main lobby and place it in the box provided. On behalf of Air mobility Command, we hope you have an enjoyable travel experience and look forward to serving you now and in the future!


This does not constitute endorsement by the Air Mobility Command or the United States Air Force.

Military Lodging
Gateway Lodge, RAF Mildenhall DSN 314-238-6001
Liberty Lodge, RAF Lakenheath DSN 314-226-6700

Civilian Hotel Listing (within 10 mins to base)
The Bird in Hand Motel, Beck Row COMM +44 1638-713247
The Bell Hotel, Mildenhall COMM +44 1638-583511
The Riverside Hotel, Mildenhall COMM +44 1638-717274
The Forte Travelodge, Barton Mills COMM +44 8719-846006


This does not constitute endorsement by the Air Mobility Command or the United States Air Force.

Car Rental
AAFES Concession COMM +44 1638-532699
Mildenhire COMM +44 1638-718288
Low Cost Car Rental COMM +44 1638-510123
Enterprise COMM +44 1842-763766
Hertz COMM +44 8433-093015

M&L Taxi COMM +44 1638-712261
Phoenix Taxi COMM +44 1638-533060
Town and Country +44 7579-811375
Moreton Heights +44 1284-700523


Space Available Travel

Welcome to Air Mobility Command’s (AMC) passenger terminal at RAF Mildenhall, Gateway to the United Kingdom. The passenger service personnel are dedicated professionals that take great pride in providing you the very best service. If you have questions or problems during your travel, contact any of our quality passenger service representatives. Your comments help improve our customer service, please supply feedback on our performance by using an ICE comment card or the Passenger Terminal Survey form found in the main lobby and place in the box provided.

There is no base transportation service at RAF Mildenhall. A Taxi service is available on base, rental car and bus services are available off base. See our AMC Gram for further details. Additionally, lodging on and off-base has limited capacity.

On behalf of the 727th Air Mobility Squadron, we look forward to serving you now and in the future! Fly AMC!

Check out the AMC RAFM Mildenhall Passenger Terminal website here.

The 72-hour Schedule and 30-day Outlook are available here.

Sign-up for Space Available here.

Frequently Asked Questions